Privacy Policy
Last updated: 24 August 2026
MEGART respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how we may collect, use, store and disclose information when you visit megart.com.au, contact us or purchase from MEGART.
1. Information We May Collect
Depending on how you interact with MEGART, we may collect information such as:
your name;
email address;
telephone number;
billing and delivery address;
order and transaction information;
product preferences and personalisation instructions;
photographs, artwork, names, text or other content you voluntarily provide for custom products;
communications you send to us;
marketing preferences; and
technical information relating to your interaction with our website.
2. How We Collect Information
Information may be collected when you:
place an order;
complete a checkout or contact form;
request a personalised product;
subscribe to marketing communications;
contact us by email, social media or other communication channels; or
otherwise interact with our website.
Some technical information may also be collected automatically through cookies, analytics technologies or services used to operate our website.
3. How We Use Your Information
We may use personal information to:
process and fulfil orders;
create personalised products;
communicate with you regarding your order;
arrange payment, shipping and delivery;
provide customer support;
respond to enquiries;
maintain business and transaction records;
improve our website, products and customer experience;
prevent fraud or misuse;
comply with applicable legal and regulatory obligations; and
send marketing communications where you have provided consent or where otherwise permitted by law.
4. Personalisation Content
When you provide photographs, names, artwork, messages or other information for a personalised product, we use that content for the purpose of creating and fulfilling your order.
Please avoid providing unnecessary sensitive personal information when submitting customisation material.
5. Payments
Payments made through our website may be processed by third-party payment providers such as Stripe.
Payment providers process payment information according to their own privacy policies and security practices.
MEGART does not directly receive or store your complete payment card number where payment information is processed directly by the payment provider.
6. Website and Service Providers
MEGART may use third-party providers to operate our website and business, including services for:
website hosting and e-commerce;
payment processing;
shipping and delivery;
analytics;
email communications;
social media; and
other services necessary to operate our business.
These providers may process information as necessary to provide their services to us.
Some providers may process or store information outside Australia. Their handling of information is also governed by their respective privacy policies and applicable laws.
7. Marketing Communications
Where you choose to receive marketing communications from MEGART, we may send information about products, promotions, offers or business updates.
You can withdraw your consent at any time by using the unsubscribe option provided in our marketing communications or by contacting us.
We will process unsubscribe requests in accordance with applicable Australian spam laws.
8. Cookies and Analytics
Our website may use cookies and similar technologies to operate website functionality, understand how visitors use the website, remember preferences and improve the customer experience.
Third-party services integrated into our website may also use cookies or similar technologies according to their own privacy policies.
9. Disclosure of Information
We do not sell your personal information.
We may disclose information where reasonably necessary to service providers involved in operating our business, such as payment processors, website providers and delivery companies.
We may also disclose information where required or authorised by law.
10. Data Security
We take reasonable steps appropriate to our business to protect information from misuse, interference, loss and unauthorised access, modification or disclosure.
However, no online system or electronic transmission can be guaranteed to be completely secure.
11. Access, Correction and Privacy Enquiries
If you would like to request access to or correction of personal information held by MEGART, or if you have a privacy-related question or concern, please contact us.
We will respond to reasonable requests in accordance with applicable Australian law.
12. Retention
We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including order fulfilment, customer service, accounting, tax, legal and business record-keeping requirements.
When information is no longer reasonably required, we may securely delete, destroy or de-identify it where appropriate.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, service providers or applicable requirements.
The latest version will be published on this page with the date it was last updated.
14. Contact Us
For questions or concerns about this Privacy Policy, please contact:
MEGART
Melbourne, Victoria, Australia
Email: info@megart.com.au
Website: megart.com.au